SEnA is an administrative approach to provide a speedy, impartial, inexpensive, and accessible settlement procedure of all labor issues or conflicts to prevent them from ripening into full-blown disputes or actual labor cases.
As a form of conciliation-mediation intervention, the main objective is to effect amicable settlement of the dispute among the differing parties wherein a neutral party, the SEnA Desk Officer (SEADO), assists the parties by giving advice, or offering solutions and alternatives to the problems. Labor dispute issues that may be settled through SEnA include, among others:
1. termination or suspension of employment issues;
2. claims for any sum of money, regardless of amount;
3. intra-union and inter-union issues, after exhaustion of administrative remedies;
4. unfair labor practices;
5. closures, retrenchments, redundancies, temporary lay-offs;
6. OFW cases; and
7. any other claims or issues arising from employer-employee relationship (except for occupational safety and health standards, involving imminent danger situation, dangerous occurrences /or disabling injury, and/or absence of personal protective equipment).
For complaints relative to labor, DOLE Bicol encourages affected workers or employers to file SEnA to the nearest DOLE provincial offices or via online at https://sena.dole.gov.ph/.
For Release:
MA. ZENAIDA A. ANGARA-CAMPITA, CESO III
Regional Director
